Returns after 30 days
If you need to return an unused part after 30 days please use the same process as above. There may be a restocking and handling fee involved.

Core Returns
Items returned for core credit must be returned via the Online Return Request form. Include original invoice number in the comments section. Clearly note the part number and quantity of each item. Cores must be returned in the original box/package.

Other Warranty & Defective Returns
Parts carry a 12 month warranty unless otherwise noted herein. Items returned for warranty/defect credit must be returned via the online Return Request form and have the purchase invoice number and date noted in the appropriate fields. Defective returns must also include a description of the product defect. When we file defective/damage claims with the manufacturers, we are required to give a valid reason for the claim. Please be specific. Ford and GM Dealers should use normal manufacturer process for filing warranty claims on product that has been installed on a vehicle.

A/C Compressors
AC compressors are subject to immediate failure unless installed with replacement accumulator driers, new orifice tubes and seals and complete system evacuation before refilling with Freon. When a compressor fails typically moisture and small pieces of the failed system are collected in the accumulator/dryer. If all of these pieces are not replaced together with a complete system purge, the moisture and debris will cause a brand new part to fail. In order to receive full credit on a compressor we require that all pieces of the system be replaced at the same time. If you do not buy all pieces from us, just include a copy of the invoice where you purchased the additional parts along, with our invoice and return request form, with your return.

Electronic Modules, Sensors, etc.
These pieces are very sensitive computers that can be blown instantaneously if installed before the underlying issue is resolved. Manufacturer policy on these pieces dictates that there are NO RETURNS ON INSTALLED ELECTRICAL COMPONENTS. Please make sure when purchasing these parts that all additional defects have been repaired first.